Privacy Policy
This policy explains what information ScaleUp Flex Parks (“ScaleUp,” “we,” “us”) collects through scaleupflex.com, how we use it, and the choices you have. We are a developer of small-bay flex parks in North Texas, headquartered in Frisco, Texas.
Information we collect
Information you give us. When you send an inquiry through our contact form, we collect your name, email address, phone number (if you provide one), the development you are interested in, your message, and whether you agreed to receive SMS messages. We also receive whatever you share when you email us, call us, or book a meeting with us.
Information collected automatically. Like most websites, our hosting provider records standard server logs (such as IP address, browser type, and the pages requested) to deliver and secure the site. Our pages load fonts from Google Fonts, which receives your IP address when your browser requests them. We do not use advertising cookies or third-party analytics trackers.
The investor page stores a single flag in your browser’s session storage so you are not asked for the access code again during the same visit. It is never sent to us and is cleared when you close the tab.
How we use your information
- To respond to your leasing inquiry and send you information you asked for, such as rate sheets and floor plans.
- To schedule tours and meetings.
- If you opted in, to send you Customer Care text messages about your inquiry, tour, or lease, and Marketing text messages about available space and leasing offers.
- To operate, maintain, and secure the website.
- To comply with legal obligations.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business and only for that purpose — for example, our website host, the service that delivers contact-form submissions to our inbox, our scheduling and customer-relationship tools, and our SMS messaging provider. We may also disclose information if required by law or to protect our rights.
Text messaging (SMS)
If you check the SMS consent box on our contact form, you agree to receive Customer Care and Marketing messages by SMS from ScaleUp Flex Parks at the number you provided. Customer Care messages are about your inquiry, tour, or lease; Marketing messages tell you about available space and leasing offers. Consent is optional and is not a condition of leasing. Message and data rates may apply, and message frequency varies. Reply HELP for help or STOP to cancel at any time.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
How long we keep information
We keep inquiry and contact information for as long as needed to respond to you and manage any leasing relationship, and as required for our legal and business records. You can ask us to delete it at any time.
Your choices
- Opt out of text messages by replying STOP.
- Unsubscribe from emails by replying to any message from us or writing to contactus@scaleupflex.com.
- Ask to see, correct, or delete the personal information we hold about you by emailing us.
Security
We use reasonable measures to protect the information we hold, and the site is served over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
This website is intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
Questions about this policy or your information: email contactus@scaleupflex.com or call (469) 628-1922.