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What does a flex space come with, and who pays for the finish-out?

By the ScaleUp principals — 90+ combined years in construction, industrial operations & finance Published August 25, 2026 6 min read
Open warehouse bay in a 3,000 SF ScaleUp flex unit in Rockwall, Texas, showing the bare slab and the grade-level roll-up door before tenant finish-out

A new small-bay flex unit usually arrives with the office side finished and the warehouse side open, and everything past that line is your money unless the lease exhibit says otherwise. The exhibit is the whole argument, because what gets described on a tour has no bearing on what shows up on your key date. Tenants walk a model unit, see drywall and a restroom and a thermostat, and price the move around that. Then they learn the model was built out by the tenant who leased it, and the suite they signed for is a slab, four walls, and a panel.

What does shell condition mean?

Shell condition means the landlord builds the structure and the base systems and stops, and the stopping point comes in grades. On a 2,000 SF unit the distance between the coldest grade and the warmest one runs into tens of thousands of dollars of your own capital.

Delivery gradeWhat the landlord buildsWhat you build
Cold shell (gray shell)Slab, exterior walls, roof, a door, utilities stubbed to the unitEverything inside: HVAC, lighting, ceiling, restroom, walls, floor finish
Warm shell (vanilla box)Above, plus HVAC, lighting, a sealed floor, a restroom, and a live panelInterior walls, finishes, equipment circuits, racking
First-generation flex deliveryWarm shell, plus a finished office or showroom front on the street sideYour layout inside the open bay, equipment power, signage
Second-generation spaceThe previous tenant's build-out, taken as-isDemolition and repairs to undo what does not fit your operation

What is in a new small-bay flex unit on the day you get the keys?

In a first-generation park it is a warm shell with the office already done, which is part of why small bays quote higher per square foot than big-box warehouse. Here is what we build into every unit at Rockwall Flex Park, 1,500 to 3,000 SF, delivering Summer 2027:

Still yours after that: interior partitions, racking, compressed air, equipment circuits past the panel, floor coatings, and signage. Size the bay around that list before you sign, which is the point of working out what size flex space your business needs.

Who pays for finish-out, and when does the money show up?

The landlord pays for the delivery condition in the exhibit and you pay for the rest, sometimes offset by a tenant improvement allowance. An allowance is a reimbursement in nearly every lease we have seen, so you hire the contractor, fund the job, submit paid invoices and lien waivers, and collect after the work passes inspection. Budget the float, because a 60-day gap between writing the check and getting the money back is normal.

Two levers move the number. Term length is the bigger one, because a landlord amortizes the allowance over the years you commit to, so a five-year term supports far more than a two-year term. Financial strength is the other, and a new LLC with no operating history gets a thinner allowance and a larger deposit. That is the same math behind how long your flex space lease should be.

Does Texas charge sales tax on finish-out work?

Labor is not taxable on the initial finish-out of a new structure, and it is taxable the moment the work counts as remodeling a space that has already been finished. The Texas Comptroller's rules on real property repair and remodeling put "initial finish out work to the interior or exterior of a structure" on the new-construction side, where labor carries no tax, and make the total amount charged for remodeling nonresidential real property taxable. Texas charges 6.25 percent state sales tax plus up to 2 percent local, for 8.25 percent at the top.

On a build-out with heavy labor that timing is worth real money. Walls and an office layout done as part of the first finish-out of a new unit carry no tax on the labor, and the same work in a suite that was already finished does. Ask the landlord whether your unit has been finished out before, and have your contractor write the contract to match how the job qualifies.

What should be in writing before you sign?

A delivery condition exhibit listing every item by name, with a delivery date attached: office square footage, HVAC tonnage, panel size and phase, lighting, restroom count, floor finish, door size and count, and whether the slab is sealed. Anything missing from that exhibit becomes your bill after move-in, which is why it sits near the top of our flex space lease checklist. Tie the allowance to the same document: how it is drawn, what it covers, and what happens to an unused balance.

Before you sign: get the delivery exhibit, price the finish-out from it with a contractor who has walked the unit, and ask whether the space has been finished out before, because that answer moves both your scope and your tax. Then confirm what the city needs from you, covered in do you need a certificate of occupancy for a leased flex space.

FAQ

What does shell condition mean in a flex space lease?

Shell condition means the landlord builds the structure and the base systems and stops, and the stopping point comes in grades. A cold shell is a slab, walls, a roof, and utilities stubbed to the unit. A warm shell adds HVAC, lighting, a sealed floor, a restroom, and a live panel. Ask which grade your unit is delivered in and get the list attached to the lease as an exhibit.

Who pays for finish-out in a commercial flex lease?

The landlord pays for the delivery condition written into the lease exhibit, and the tenant pays for everything beyond it, sometimes offset by a tenant improvement allowance. An allowance is almost always a reimbursement, so you fund the work, submit paid invoices and lien waivers, and get the money back after the job passes inspection. Longer terms and stronger financials buy a larger allowance.

Do you pay Texas sales tax on flex space finish-out work?

Labor is not taxable on the initial finish-out of a new structure, and it is taxable when you remodel a space that has already been finished. The Texas Comptroller treats initial finish-out as new construction and taxes the total charge for remodeling nonresidential real property, at 6.25 percent state plus up to 2 percent local. Doing your build-out as part of the first finish-out of a new unit removes tax from the labor line.

Want the delivery spec before you budget?

Tell us your operation and we will send the unit spec sheet and what each bay includes on day one. See the Rockwall and McKinney units and what each one delivers.

Ask about a unit